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Privacy Policy

Protecting your privacy is important to us

Take some time to read this Privacy Policy and find out how the company with the name LAMPRIDIS TOYS ENTERPRISES SA (hereinafter the "COMPANY") through its online store www.lampridis.gr based in Ioannina, at the postal address Thomas Paschidis 42 and is legally represented by Ar.G.E.M.I. 30955829000, with Tax Identification Number: 081568349 of the Tax Office. Ioannina and tel. 2651028774, e-mail address info@lampridis.gr, acting as Processor, collects, stores, uses and generally processes your personal data when you visit, register or use & nbsp; Company websites (hereinafter referred to as the "Websites") and its mobile applications (hereinafter referred to as the "Apps") as well as when trading with its physical stores.

This Privacy Policy also describes how you use, share and protect your personal data, the options you have regarding your personal data, and how you can contact us. For any questions regarding this Privacy Policy, but also any issues related to the processing of your Data and the exercise of your rights, you can contact the Personal Data Compliance Officer (DPO) of LAMPRIDIS GAME ENTERPRISES SA. is located in Ioannina, at the postal address 42 Thomas Paschidis or at the e-mail address e-mail info@lampridis.gr.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection ( GPD 2016/679), any more specific national and European legislation for certain sectors, of the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471 / 2006, as applicable) and the decisions of the Personal Data Protection Authority (APDP)

A few words about the Company's Websites.

www.lampridis.gr is the website site of the COMPANY, where the online store of exhibition and sale of products of the Company is located.

In addition, through the websites www.lampridis.gr, you can access services provided by the Company, such as: & nbsp; information about play and child issues, sending newsletter

What is personal data.

The term "personal data" refers to information natural persons, such as name, postal address, e-mail address, contact telephone number, etc., who identify or can identify & nbsp; your identity, hereinafter referred to as "Personal Data or Data".

What is & nbsp; Processing of Personal Data.

Any transaction or series of transactions performed with or without the use of automated means, in personal data or in personal data sets, such as collection, registration, organization, structure, the storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction. >

The provision of your Data is mandatory.

The provision of the Data to the Company may be necessary to achieve the purposes set out in this Privacy Policy or may be optional. The mandatory or optional nature of the Data assignment is indicated by an asterisk (*) next to the personal data required.

If you refuse to provide the data marked as mandatory on the Websites, it will be impossible to achieve the basic for the purpose of collecting the specific Data, and may, for example, make it impossible for the Company to fulfill the contract of sale or to provide the other services available on the Websites.

The provision of additional Data to the Company , in addition to those marked as mandatory, is optional and has no effect on the main purposes of data collection, but their provision serves to optimize the quality of the services provided.

What Data we collect from you.

We take care to collect only your absolutely necessary Data, which is appropriate and clear for the purpose for which it is intended. This Data includes the following:

  1. Data when creating a user account on the Websites or Apps
    Required: Name,, mailing address, email address ( e-mail) *, password (login password) *, phone number
    Optional: gender, date of birth
  2. Details of your transactions with us, either via our physical stores or through our online store. For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your cart, wish list , coupon redemptions, websites you visit and how and when you contact us.
  3. Shopping interests and preferences, which help us to suggest specific products and services that interest you. For example, which products do you prefer to receive a personalized offer from us. We will request and use only the Data we have collected to suggest products or services of interest to you and to further improve your shopping experience with us. Of course, it is always your choice if you share such information with us.
  4. Traffic information of our website or other websites that you have browsed before us. & Nbsp; Information collected from the use of cookies in your browser. Learn more about how to use cookies here.
  5. Copies of the documents you provide to prove your age or identity , when required by law (such as a copy of a police or student ID). For example, these copies may include details of your full name, address, date of birth and picture of your face (photo). If you provide a passport, the details will also include your place of birth, gender and nationality.
  6. Payment information.
  7. Your feedback and product reviews.
  8. >
  9. Your image can be recorded on CCTV when you visit one of our physical stores
  10. To provide the best possible website experience, we collect technical information about your internet connection and browser, as well as and the country and phone code where your computer is located, the web pages that appear during your visit, the ads you click on, and any search terms you enter. Learn more about it.
  11. Your social media username, if you interact with us through these channels, to help us respond to your comments, questions, or comments.
  12. >

CHILDREN

We comply with the law and do not allow children to register on our Websites and Apps when they are under 16 years old. & nbsp;

How we use your Data

We want to give you the best shopping experience possible. To achieve this it is necessary to obtain a complete picture of you, combining the Data we have collected. We then use your Data to offer you offers for products and services that you may be interested in. In the case of Lampridis Bonus Card members, we will also offer you relevant rewards.

Our privacy policy allows us to do the above in the & nbsp; of our legitimate interest and the need to understand & nbsp; our customers to provide them with a high standard & nbsp;

Remember, if you choose not to share the Data with us or to refuse certain communication rights, we may not be able to provide some of the services you have requested. For example, if you asked us to let you know when a product is available again, we may not be able to help you if you have withdrawn your general consent to receive updates from us.

We finally know that processing of your Data is carried out either by the specially authorized personnel of the Company, or through computer systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to the confidentiality and protection of your Data, carry out tasks that are necessary to achieve the purposes strictly associated with the use of our Websites, its services and the sale of products through our Websites.

Below you will find details on how we use your Data and why:

Product orders: The Company processes your Data in order to fulfill its contractual relationship, to process the order products and / or services, provide customer service, comply with legal obligations, oppose, raise or enforce legal requirements. If we do not collect your Data when completing the order either from our physical stores or from our online store, we will not be able to process your order and comply with our legal obligations. Your Data may need to be transferred to third parties for the supply or delivery of the product or service you have ordered. In addition, we may retain your Data for a reasonable period of time in order to meet our contractual obligations, such as product returns, as required by law.

Creating a User Account: The Company processes your Data in order to provide you with account functions and to facilitate the purchase of products and / or services.

Contact: The Company uses your Data to answer requests / questions you submit, refund requests and / or complaints. The information you share with us, enables us to manage your requests and respond to you in the best possible way. We may also maintain a record of your inquiries / requests to us in order to better respond to any future communication. We do this based on our contractual obligations to you, our legal obligations but also our legitimate interests in order to provide you with the best possible service and to be able to improve our services based on your personal experience. & Nbsp;

Sometimes, we will need to share your Data with a third party that provides a service (such as courier delivery or a technician visiting your home). & nbsp; Without sharing your personal data, we would not be able to satisfy your request. Here is more information about how we share personal data with third parties.

Our company uses Skroutz Analytics to provide the best possible quality of service to the consumer. Through this service anonymous usage statistics are disclosed to Skroutz.gr, while the data received through this service are covered by the privacy policy of Skroutz.gr, which can be found at skroutz privacy.

For disclosure of information about our products, services and events, as well as for other promotional purposes

Below you will find details on how we use your Data and why:

Product orders: The Company processes your Data in order to fulfill its contractual relationship, to process the order products and / or services, provide customer service, comply with legal obligations, oppose, raise or enforce legal requirements. If we do not collect your Data when completing the order either from our physical stores or from our online store, we will not be able to process your order and comply with our legal obligations. Your Data may need to be transferred to third parties for the supply or delivery of the product or service you have ordered. In addition, we may retain your Data for a reasonable period of time in order to meet our contractual obligations, such as product returns, as required by law.

Creating a User Account: The Company processes your Data in order to provide you with account functions and to facilitate the purchase of products and / or services.

Contact: The Company uses your Data to answer requests / questions you submit, refund requests and / or complaints. The information you share with us, enables us to manage your requests and respond to you in the best possible way. We may also maintain a record of your inquiries / requests to us in order to better respond to any future communication. We do this based on our contractual obligations to you, our legal obligations but also our legitimate interests in order to provide you with the best possible service and to be able to improve our services based on your personal experience. & Nbsp;

Sometimes, we will need to share your Data with a third party that provides a service (such as courier delivery or a technician visiting your home). & nbsp; Without sharing your personal data, we would not be able to satisfy your request. Here is more information about how we share personal data with third parties.

Our company uses Skroutz Analytics to provide the best possible quality of service to the consumer. Through this service anonymous usage statistics are disclosed to Skroutz.gr, while the data received through this service are covered by the privacy policy of Skroutz.gr, which can be found at skroutz privacy.

For disclosure of information about our products, services and events, as well as for other promotional purposes