These Terms and Conditions apply to the goods sold by the company LAMPRIDIS TOYS ENTERPRISES SA (hereinafter the "COMPANY") through its online store www.lampridis.gr based in Ioannina, at the postal address Thomas Paschidis 42 and is legally represented by No.G.E.M.I. 30955829000 , with Α.Φ.Μ .: 081568349 of Δ.Ο.Υ. Ioannina and tel. 2651028774 , e-mail address & nbsp; info@lampridis.gr .
Register or Login
For security reasons of the transactions, the User of the online store (hereinafter CUSTOMER) before starting the process of submitting his order can register in the online store. To register or connect the CUSTOMER to the online store, only name, mailing address, contact phone and email are required. This information remains strictly confidential. The COMPANY reserves the right to use this information to send updates on new products or offers to its customers or registered users in the online store. If at any time the User wishes to cancel his registration in the list of addresses / email, he can request the deletion or change of his personal data by sending an e-mail to info@lampridis.gr.
Submit electronic order
The order of products and / or services is submitted through the completion and sending of the special Order Form that exists in the online store. Before placing the order, the CUSTOMER receives through a special link knowledge of the terms regarding the sale of the products or services he wishes to acquire and then selects the activation of a relevant icon "I have read and accept the Terms and conditions of purchase". With this marking, the CUSTOMER expressly and unreservedly states that before submitting his order he received in a clear and understandable way the following information:
- The main characteristics of the products and services he ordered, as described on the online store pages. The CUSTOMER must check each relevant feature, before submitting his order, so as not to have any doubts about the features and properties of the ordered products or services. THE COMPANY has no responsibility in case the CUSTOMER failed to be adequately informed about the above.
- The identity, address, telephone number and e-mail address of the COMPANY as well as the supplier of the ordered products or of services.
- The total price of the products or services of the order, including VAT, any other fees and all additional charges for shipping, delivery or mail as well as any other costs. When these charges cannot be reasonably calculated in advance, the fact that such additional charges may be required becomes known to the CUSTOMER in the text of the order (order form) and the CUSTOMER must be informed before placing the order. Additional charges or other costs that were not disclosed to the CUSTOMER before submitting the order or in case they could not be calculated during the order were not notified to the CUSTOMER by phone before confirmation of receipt of the order, then they are not borne by the CUSTOMER without prior his consent. In particular, the listed prices of products or services as entered in the online store are the final ones (including the corresponding VAT). The above-mentioned final prices of each product or service in the online store do not include shipping costs, which are calculated after the text of the order based on the choice of shipping method.
- The cost of using the media from for the conclusion of the contract, when it is calculated on the basis of a charge other than the basic invoices.
- The means of payment, delivery, execution, but also the deadline within which the COMPANY undertakes to deliver the goods or to provides any services.
- Any restrictions on delivery and means of payment.
- The conditions, exceptions, deadline and procedures for exercising the right of withdrawal as well as the obligation to charge the CUSTOMER with the direct cost of returning the products to the COMPANY, in case of withdrawal.
- In case the CUSTOMER exercises the right of withdrawal after having used the service, i must pay a reasonable cost to the COMPANY.
- When no right of withdrawal is provided under the Law, the information that the CUSTOMER will not have the right of withdrawal or, as the case may be, the circumstances in which the Customer loses right of withdrawal.
- The existence of the Liability of the COMPANY for real defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code.
- Where applicable, the existence and Customer Support Services after-sales service, after-sales service and commercial guarantees.
- The duration of the contract where applicable, or, if the contract is for an indefinite period or the automatic extension, the the termination of the contract.
- Where applicable, the minimum duration of the CUSTOMER's obligations under the contract.
- Where applicable, the existence and conditions of deposit of money or other financial guarantees ( e.g. advance payment in case of pre-order etc) to be paid or provided by the CUSTOMER, whenever the COMPANY requests it.
- Where applicable, any standard interoperability of digital content with hardware and software of which the COMPANY has knowledge or is reasonably expected to have knowledge.
- Where applicable, the possibility of recourse to an out-of-court grievance and redress mechanism to which the COMPANY belongs, as well as the ways to access it.
- The obligation to pay upon submission of the order.
The sending of the order to the COMPANY is a proposal for the purchase of the ordered goods and a statement of acceptance of all the charges described in the order. If there is no information or acceptance, the CUSTOMER is entitled to a refund of this payment.
Confirmation of receipt of electronic order
The order is not binding on the COMPANY, before the CUSTOMER receives the confirmation of the acceptance of the order by the COMPANY, as described below.
The order is considered received by the COMPANY from the moment the CUSTOMER receives the relevant update of the order status with the indication "Confirmation of Order Registration". Order status updates appear on the User's screen and are sent by email to the email address registered by the CUSTOMER. The status of the order is constantly updated as and when changes occur during the management of the order. The CUSTOMER must check the "Confirmation of Order Registration" and immediately inform the COMPANY (no later than 2 hours from the time of receipt of electronic notice with the indication "Order Registration") by sending an e-mail to info@lampridis.gr for any mistake, otherwise the information mentioned in the "Order Entry Confirmation" will be applied to the Sales Contract.
During the processing of each registered order, the stock availability of the order products is confirmed. In case the availability or delivery time differs from the one indicated on the product page, the CUSTOMER will receive relevant information. In particular, the COMPANY and if it ascertains the availability of the product and the absence of any errors in the online store regarding the pricing or price of the products, their characteristics, etc. by e-mail will confirm the acceptance of the order. The above e-mail will explicitly confirm the content of the order, the total price, and the estimated delivery time of the order, as it became known to the CUSTOMER already before the submission of the order. The order is considered binding and the sale is considered to have been drawn up and creates claims of the contracting parties (CUSTOMER - COMPANY) only by sending and receiving the above e-mail with the indication "Your order has been sent" or "Your order is ready" to be received ".
The status of the order is constantly updated as and when changes occur during the management of the CUSTOMER 's order. The CUSTOMER is obliged to check the status of his order and to immediately inform the COMPANY in writing of any error in the order, otherwise the information mentioned in the Order Acceptance Confirmation will be applied to the contract of sale.
The COMPANY is not obliged to accept an order and conclude a sale of products or services, which due to a typographical or computer error, appear in the online store with an incorrect price, ie less or greater than the one valid for the period in question. If in order such an error in the price is found only in a part of the ordered products, then the order is valid and executed normally for the other products and is considered incomplete for the products in which the error was found, unless the items in the order are related, they are to be used as a whole and operate as a unit with each other and the CUSTOMER states that the partial fulfillment of the order does not serve his needs or interests, so the COMPANY must cancel the entire order.
In case of incorrect shipment of non-ordered products or services, their unconditional receipt or failure to inform the COMPANY and return of products can not be considered as consent, acceptance or declaration of intent to purchase them. In case a refund is requested by the COMPANY and the CUSTOMER is late to return these products for more than seven (7) calendar days then this refusal constitutes a statement of intent to purchase the items and the order is considered confirmed and the Customer owes to pay their value.
Availability of products
The CUSTOMER is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The COMPANY reserves the right to make its products available if they are not available at the time of the order. In this case, the COMPANY reserves the right not to accept the specific order and therefore not to make the sale. Any payments will be returned to the CUSTOMER without undue delay, in the same way that the CUSTOMER chose to pay for his order. Special cases of availability are the following:
Upon order: The product will be searched in a supplier of the COMPANY and the CUSTOMER will receive information about the availability of the product within 3-5 working days from the submission of his order. In this case an advance payment of the price may be requested up to full payment depending on the nature of the item.
By pre-order: The product is not in the supplier's warehouses but can to be ordered with estimated delivery time. In this case, before placing the order, the CUSTOMER is notified of the estimated arrival time of the product. The confirmation of receipt by the COMPANY of the pre-order is only a confirmation that the order has been received with the content mentioned and in no case constitutes acceptance of the order or conclusion of terms (preparation) of sale. In this case, a partial payment of the price may be requested until full payment depending on the nature of the item. of.
Offer: The prices of these products are valid until stocks run out. For these products, a strict order of time priority is observed in the execution of orders.
The COMPANY notifies the Customer each time the estimated delivery time of the ordered product, depending on the circumstances. In any case, the COMPANY undertakes to deliver the ordered product within thirty (30) days from the confirmation of receipt of the order. However, the COMPANY reserves the right to inform the CUSTOMER in case of assistance due to reasons that make the product unavailable or for the possible (new) delivery time if there are reasons for delay in delivery. In this case, if it is deemed that the delay makes the transaction unprofitable for the CUSTOMER, the CUSTOMER is entitled to unilaterally cancel the order with a written statement by sending an e-mail to info@lampridis.gr. If the order is canceled and thus the contract of sale is terminated, the COMPANY must return, without undue delay, all the money paid to it by the Customer.
Unavailability of order part: If the unavailability concerns only a part of the ordered products, the rest of the order is executed normally, unless the products of the order are relevant, and will be used as a whole and the Customer declares that the partial execution of the order does not serve the needs or interests, in which case the COMPANY must cancel the entire order.
Delivery of the order
Product, either from any physical store of Lamprides, or from the transport partner to show at the same time with the identity document and the credit card with which he made the purchase.
Collection from a physical store free of charge: In case the CUSTOMER chooses during the submission of his order, collection from a physical store of the COMPANY, he will receive an electronic information about the estimated time of receipt of the order from the store in question (confirmation of receipt). The CUSTOMER is obliged to receive his order within five calendar days upon receipt of the relevant receipt notice. If the CUSTOMER does not receive the product within five (5) calendar days from the receipt of the notice to be received, the COMPANY reserves the right to withdraw from the sale. To receive the order, the CUSTOMER must present the order confirmation (order code) and the receipt notice, as well as an official identity document (such as a police ID card or passport). If the CUSTOMER wishes to authorize a third party to receive his order, then the third authorized person must have with him a special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary for the control. of identity card (police ID, passport, etc.). Since after the receipt of the products, the risk goes to the CUSTOMER, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. >
Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the CUSTOMER, the product is delivered to an external partner - carrier and the CUSTOMER is informed electronically that the product is ready to ship. Shipping costs are calculated based on the CUSTOMER's order. Any incorrect registration by the CUSTOMER and therefore incorrect calculation of shipping costs is not the responsibility of the COMPANY, but the CUSTOMER. In case the CUSTOMER chooses the transport with his own means and expenses, the products are transported at his own risk. To receive the order, the CUSTOMER will present to the external partner-carrier the order confirmation (order code) and the shipment notice, as well as an official identity document (such as a police ID card, or passport). Αν ο ΠΕΛΑΤΗΣ επιθυμεί να εξουσιοδοτήσει τρίτο πρόσωπο για την παραλαβή της παραγγελίας του, τότε το τρίτο εξουσιοδοτούμενο πρόσωπο θα πρέπει να επιδείξει ειδική εξουσιοδότηση προς παραλαβή της συγκεκριμένης παραγγελίας νόμιμα θεωρημένη από ΚΕΠ ή αστυνομική ή άλλη Αρχή καθώς και επίσημο έγγραφο απαραίτητο για τον έλεγχο της ταυτοπροσωπίας (αστυνομική ταυτότητα, διαβατήριο κ.λπ.). Δεδομένου ότι μετά από την παραλαβή των προϊόντων, ο κίνδυνος μεταβαίνει στον ΠΕΛΑΤΗ, ο τελευταίος οφείλει να ελέγχει κατά την παραλαβή τα προϊόντα που παραλαμβάνει, καθώς με την υπογραφή του κατά την παραλαβή επιβεβαιώνει, ότι παρέλαβε ορθώς τα προϊόντα της παραγγελίας του. Εφόσον ο ΠΕΛΑΤΗΣ δεν παραλάβει το προϊόν μετά από τη λήψη της ειδοποίησης προς αποστολή και παρά τη σχετική ειδοποίηση από τον μεταφορέα, η ΕΤΑΙΡΕΙΑ επιφυλάσσεται του δικαιώματος να υπαναχωρήσει από την πώληση.
Delivery Time
The delivery time of the sold products and services is determined in the order depending on the availability, is confirmed in the acceptance of the order by the COMPANY, and is at most thirty (30) days from the time of the preparation of the sale, unless otherwise agreed by the parties. confirmed in writing by e-mail.
Force majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the fault of the COMPANY or due to force majeure and therefore the COMPANY is entitled to an extension of time for. Examples include strikes, terrorist acts, war, supplier problems, transportation or production, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the CUSTOMER deems that he is no longer interested in the execution of the order, he is entitled to terminate the contract of sale and the COMPANY is obliged to return the price as well as any other amount paid under the contract of sale..
Availability of products
The CUSTOMER is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The COMPANY reserves the right to make its products available if they are not available at the time of the order. In this case, the COMPANY reserves the right not to accept the specific order and therefore not to make the sale. Any payments will be returned to the CUSTOMER without undue delay, in the same way that the CUSTOMER chose to pay for his order. Special cases of availability are the following:
Upon order: The product will be searched in a supplier of the COMPANY and the CUSTOMER will receive information about the availability of the product within 3-5 working days from the submission of his order. In this case an advance payment of the price may be requested up to full payment depending on the nature of the item.
By pre-order: The product is not in the supplier's warehouses but can to be ordered with estimated delivery time. In this case, before placing the order, the CUSTOMER is notified of the estimated arrival time of the product. The confirmation of receipt by the COMPANY of the pre-order is only a confirmation that the order has been received with the content mentioned and in no case constitutes acceptance of the order or conclusion of terms (preparation) of sale. In this case, a deposit may be required until full payment depending on the nature of the item. of.
Offer: The prices of these products are valid until stocks run out. For these products, a strict order of time priority is observed in the execution of orders.
The COMPANY notifies the Customer each time the estimated delivery time of the ordered product, depending on the circumstances. In any case, the COMPANY undertakes to deliver the ordered product within thirty (30) days from the confirmation of receipt of the order. However, the COMPANY reserves the right to inform the CUSTOMER in case of assistance due to reasons that make the product unavailable or for the possible (new) delivery time if there are reasons for delay in delivery. In this case, if it is deemed that the delay makes the transaction unprofitable for the CUSTOMER, the CUSTOMER is entitled to unilaterally cancel the order with a written statement by sending an e-mail to info@lampridis.gr. If the order is canceled and thus the contract of sale is terminated, the COMPANY must return, without undue delay, all the money paid to it by the Customer.
Unavailability of order: If the unavailability concerns only a part of the ordered products, the rest of the order is executed normally, unless the products of the order are relevant, and will be used as a whole and the Customer declares that the partial execution of the order does not serve the needs or interests, in which case the COMPANY must cancel the entire order.
Delivery of the order
Product, either from any physical store of Lampridis, or from the transport partner to show at the same time with the identity document and the credit card with which he made the purchase.
Collection from a physical store free of charge: In case the CUSTOMER chooses during the submission of his order, collection from a physical store of the COMPANY, he will receive an electronic information about the estimated time of receipt of the order from the store in question (confirmation of receipt). The CUSTOMER is obliged to receive his order within five calendar days upon receipt of the relevant receipt notice. If the CUSTOMER does not receive the product within five (5) calendar days from the receipt of the notice to be received, the COMPANY reserves the right to withdraw from the sale. To receive the order, the CUSTOMER must present the order confirmation (order code) and the receipt notice, as well as an official identity document (such as a police ID card or passport). If the CUSTOMER wishes to authorize a third party to receive his order, then the third authorized person must have with him a special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary for the inspection. of identity card (police ID, passport, etc.). Since after the receipt of the products, the risk goes to the CUSTOMER, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. >
Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the CUSTOMER, the product is delivered to an external partner - carrier and the CUSTOMER is informed electronically that the product is ready to ship. Shipping costs are calculated based on the CUSTOMER's order. Any incorrect registration by the CUSTOMER and therefore incorrect calculation of shipping costs is not the responsibility of the COMPANY, but the CUSTOMER. In case the CUSTOMER chooses the transport with his own means and expenses, the products are transported at his own risk. To receive the order, the CUSTOMER will present to the external partner-carrier the order confirmation (order code) and the shipment notice, as well as an official identity document (such as a police ID card, or passport). If the CUSTOMER wishes to authorize a third party to receive his order, then the third authorized person must demonstrate special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary to verify the identity. (police ID, passport, etc.). Since after the receipt of the products, the risk goes to the CUSTOMER, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. If the CUSTOMER does not receive the product after receiving the notice to be sent and despite the relevant notice from the carrier, the COMPANY reserves the right to withdraw from the sale.
Delivery Time
The delivery time of the sold products and services is determined in the order depending on the availability, is confirmed in the acceptance of the order by the COMPANY, and is at most thirty (30) days from the time of the preparation of the sale, unless there is a special agreement otherwise. confirmed in writing, by e-mail.
Force majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the fault of the COMPANY or due to force majeure and therefore the COMPANY is entitled to an extension of the execution time. Examples include strikes, terrorist acts, war, supplier problems, transportation or production, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the CUSTOMER deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the COMPANY is obliged to return the price as well as any other amount paid under the contract of sale.
their unconditional receipt or failure to inform the COMPANY and return the products can not be considered as consent, acceptance or declaration of will to purchase them. In case a refund is requested by the COMPANY and the CUSTOMER is late to return these products for more than seven (7) calendar days then this refusal constitutes a statement of intent to purchase the items and the order is considered confirmed and the Customer owes to pay their value.Availability of products
The CUSTOMER is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The COMPANY reserves the right to make its products available if they are not available at the time of the order. In this case, the COMPANY reserves the right not to accept the specific order and therefore not to make the sale. Any payments will be returned to the CUSTOMER without undue delay, in the same way that the CUSTOMER chose to pay for his order. Special cases of availability are the following:
Upon order: The product will be searched in a supplier of the COMPANY and the CUSTOMER will receive information about the availability of the product within 3-5 working days from the submission of his order. In this case an advance payment of the price may be requested up to full payment depending on the nature of the item.
By pre-order: The product is not in the supplier's warehouses but can to be ordered with estimated delivery time. In this case, before placing the order, the CUSTOMER is notified of the estimated arrival time of the product. The confirmation of receipt by the COMPANY of the pre-order is only a confirmation that the order has been received with the content mentioned and in no case constitutes acceptance of the order or conclusion of terms (preparation) of sale. In this case, a partial payment of the price may be requested until full payment depending on the nature of the item. of.
Offer: The prices of these products are valid until stocks run out. For these products, a strict order of time priority is observed in the execution of orders.
The COMPANY notifies the Customer each time the estimated delivery time of the ordered product, depending on the circumstances. In any case, the COMPANY undertakes to deliver the ordered product within thirty (30) days from the confirmation of receipt of the order. However, the COMPANY reserves the right to inform the CUSTOMER in case of assistance due to reasons that make the product unavailable or for the possible (new) delivery time if there are reasons for delay in delivery. In this case, if it is deemed that the delay makes the transaction unprofitable for the CUSTOMER, the CUSTOMER is entitled to unilaterally cancel the order with a written statement by sending an e-mail to info@lampridis.gr. If the order is canceled and thus the contract of sale is terminated, the COMPANY must return, without undue delay, all the money paid to it by the Customer.
Unavailability of order: If the unavailability concerns only a part of the ordered products, the rest of the order is executed normally, unless the products of the order are relevant, and will be used as a whole and the Customer declares that the partial execution of the order does not serve the needs or interests, in which case the COMPANY must cancel the entire order.
Delivery of the order
Product, either from any physical store of Lamprides, or from the transport partner to show at the same time with the identity document and the credit card with which he made the purchase.
Collection from a physical store free of charge: In case the CUSTOMER chooses during the submission of his order, collection from a physical store of the COMPANY, he will receive an electronic information about the estimated time of receipt of the order from the store in question (confirmation of receipt). The CUSTOMER is obliged to receive his order within five calendar days upon receipt of the relevant receipt notice. If the CUSTOMER does not receive the product within five (5) calendar days from the receipt of the notice to be received, the COMPANY reserves the right to withdraw from the sale. To receive the order, the CUSTOMER must present the order confirmation (order code) and the receipt notice, as well as an official identity document (such as a police ID card or passport). If the CUSTOMER wishes to authorize a third party to receive his order, then the third authorized person must have with him a special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary for the control. of identity card (police ID, passport, etc.). Since after the receipt of the products, the risk goes to the CUSTOMER, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. >
Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the CUSTOMER, the product is delivered to an external partner - carrier and the CUSTOMER is informed electronically that the product is ready to ship. Shipping costs are calculated based on the CUSTOMER's order. Any incorrect registration by the CUSTOMER and therefore incorrect calculation of shipping costs is not the responsibility of the COMPANY, but the CUSTOMER. In case the CUSTOMER chooses the transport with his own means and expenses, the products are transported at his own risk. To receive the order, the CUSTOMER will present to the external partner-carrier the order confirmation (order code) and the shipment notice, as well as an official identity document (such as a police ID card, or passport). If the CUSTOMER wishes to authorize a third party to receive his order, then the third authorized person must demonstrate special authorization to receive the specific order legally considered by KEP or police or other Authority as well as an official document necessary to verify the identity. (police ID, passport, etc.). Since after the receipt of the products, the risk goes to the CUSTOMER, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. If the CUSTOMER does not receive the product after receiving the notice to be sent and despite the relevant notice from the carrier, the COMPANY reserves the right to withdraw from the sale.
Delivery Time
The delivery time of the sold products and services is determined in the order depending on the availability, is confirmed in the acceptance of the order by the COMPANY, and is at most thirty (30) days from the time of the preparation of the sale, unless there is a special agreement otherwise. confirmed in writing, by e-mail.
Force majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the fault of the COMPANY or due to force majeure and therefore the COMPANY is entitled to an extension of the execution time. Examples include strikes, terrorist acts, war, supplier problems, transportation or production, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the CUSTOMER deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the COMPANY is obliged to return the price as well as any other amount paid under the contract of sale.
